All returns and exchanges we process must be unused and in their original packaging. Any item that has been modified, altered or changed in any way other than in its original form is not eligible for returns and exchanges.
Processing your returns
If you would like to return your unused merchandise,
it must be done within 14 days. please contact Ajimorio@gmail.com to initiate the return. If possible, please keep the package that the merchandise came in. We will generate a prepaid return shipping label corresponding to the size of that package. Once the shipment is received and inspected, you will receive a refund for your order amount minus a $5
handling fee.
Returns may take up to 7 business days to process your refund your order. We will send a confirmation email when your refund has been issued to the original payment method. Items and packages sent back to us
without first requesting a return will not be accepted.
(Please note, it can take some time for your bank or credit card company to process and post the refund).
Exchanges
If you would like to exchange your unused merchandise
within 14 days, please contact Ajimorio@gmail.com to initiate the exchange. If possible, please keep the package
that the merchandise came in.
You also have the option of exchanging your item for
store credit for the value of the returned item. Once the shipment is received
and inspected we will process your request and send you a confirmation email.
Damaged and Incorrect Orders
If your item arrived damaged, or you received an
incorrect item, please email photos of the damage or incorrect item to Ajimorio@gmail.com. Once we receive the photos with your attached explanation, we
will ship you a replacement pending our inspection. We apologize for the
inconvenience and thank you for your understanding.
Again, thank you very much for your consideration and
continued support.
